Labto AI is a software tool that enables e-commerce websites to deploy an autonomous conversational AI assistant. The assistant is designed to handle customer interactions, including answering questions, recommending products, and facilitating purchases directly within a chat interface. It can be integrated into existing storefronts such as Shopify, WooCommerce, Webflow, or custom Next.js websites with minimal technical effort, typically requiring a one-line script tag or a website URL paste. The assistant operates by crawling and indexing a store’s content, including product catalogs, FAQs, shipping policies, and warranty information, into vector embeddings for semantic search. It uses a 4-tier web crawler to ingest this data automatically. Features include real time product search, cart injection, and support queries with sub-second response times (sub-1.2s latency). The tool also provides customizable widget styling, such as brand colors, launcher icons, and greeting prompts, through a merchant dashboard. It supports multi-domain and multi-API key configurations, with billing based on AI Smart Credits that roll over unused amounts. Typical use cases include automating customer support, converting buyer questions into direct product recommendations and cart additions, and providing 24/7 assistance without manual oversight. The workflow involves four steps: connecting the website by pasting its URL or inserting a script; automatic syncing of catalog and knowledge base; customizing the assistant’s appearance; and then deploying the assistant to handle queries and sales. The tool is aimed at e-commerce teams who want to own every stage of the customer interaction, from initial inquiry to checkout. Technical requirements include a supported e-commerce platform or custom website with access to inject a script or provide a URL. The underlying search leverages pgvector for semantic AI matching. Pricing is tiered, starting with a free plan offering 1,500 AI Smart Credits, one API key, and one whitelisted domain, and scaling up to plans with 10,000 or 30,000 credits, additional API keys, priority support, and full widget customization. The service is billed through Polar.sh and includes a 100% unused credit rollover policy.