
Never miss important conversations

Never miss important conversations
Mentient is an AI social listening and brand monitoring tool designed for B2B teams. Its primary function is to track mentions of a brand, its products, keywords, and competitors across Reddit, news sources, and the general web. The tool uses Anthropic's Claude AI to perform sentiment analysis on each mention, providing context aware scoring that accounts for sarcasm, nuance, and overall tone. It is trusted by over 500 B2B teams and is built to be operational without the need for engineering support. The platform offers a range of features including 24/7 crawling of all subreddits, instant alerts via email and Slack, and full thread context for each mention rather than just a snippet. Users receive plain English summaries alongside sentiment scores, and the system can flag urgent mentions for immediate response. Additional capabilities include 7 day and 30 day sentiment trend charts, tracking of brand visibility in AI engines such as ChatGPT, Perplexity, and Claude, and competitor comparison tools. The service covers up to 5,000 mentions per month. Typical use cases involve real time brand reputation management, competitive analysis, and proactive response to customer feedback. The workflow begins with the user entering their brand name, relevant keywords, and competitor names, a process that takes less than two minutes. Mentient's crawlers then automatically scan millions of web sources continuously. When a mention is detected, the user receives a real time alert containing the Claude powered sentiment score and a plain English summary of the post, allowing for rapid assessment and response. Technical requirements are minimal; the tool is a web based service that requires no installation or coding. It integrates directly with Slack for notifications and provides a dashboard for viewing sentiment trends and mention history. The platform is powered by Anthropic's Claude AI for natural language understanding and sentiment classification.