How to Host a Website Chatbot on Your Own Server

With thatChat, “self-hosted” means the chat platform runs on your own hosting rather than solely on a vendor’s hosted service. The product lists standard PHP hosting, Docker, WordPress, and PrestaShop as hosting options. It also says conversations and customer data stay in your own database; that is a product claim, not an independent security assessment.

Choose a listed hosting option and AI provider

The available hosting options are standard PHP hosting, Docker, WordPress, and PrestaShop. The product information does not include deployment instructions or infrastructure requirements, so it does not establish what setup or resources each option needs.

For AI, you supply your own API keys. Listed providers include OpenAI, Anthropic Claude, Google Gemini, Groq, Mistral, and DeepSeek, as well as OpenAI-compatible endpoints. thatChat also describes automatic fallback if a provider fails. The available information does not specify how fallback is configured or which provider is selected next.

Connect the chatbot to site content and support

The AI assistant can answer questions using a knowledge base and hand a conversation to a human operator. The product also lists lead capture, bookings, and product cards for e-commerce sites.

For example, a PrestaShop store could use the chatbot to answer questions from its knowledge base, show product cards, and pass a conversation to an operator when human help is needed. This describes listed capabilities, not a measured outcome or a specific setup workflow.

What to check before choosing self-hosting

thatChat may suit site owners who want a chatbot on hosting they control, want to provide their own AI API keys, or need listed features such as human handoff and e-commerce tools. The product information does not provide deployment steps, infrastructure requirements, or independent performance and security findings. Those details should be checked before deciding whether a particular hosting environment meets your needs.

For the available hosting and AI-provider options, review the thatChat product information.