Mastendi is a property management software platform designed specifically for South African landlords, property managers, and letting agencies. Its primary function is to streamline the day-to-day administrative tasks associated with managing residential rental properties. The software is built to facilitate core workflows such as rent collection, maintenance request handling, and lease management, while also ensuring compliance with local data privacy regulations, specifically the Protection of Personal Information Act (POPIA). The platform includes a tenant portal that allows renters to view their account balances, make payments, and submit maintenance requests directly. For property managers, Mastendi provides tools for automating rent tracking and late payment notifications, managing deposits, and organizing property listings. The system supports the tracking of maintenance tasks from initial request through to completion, and it centralizes all tenant and property documentation. The software is web-based, meaning it does not require local installation and is accessible from various devices with an internet connection. Typical use cases involve a letting agent or landlord onboarding a new property, listing vacancies, and vetting potential tenants through the system. Once a tenant is in place, the software manages recurring rent invoices and receipts. The tenant can use their dedicated portal to pay rent and logs maintenance issues, which are then routed to the property manager. The workflow is designed to reduce manual follow-ups, centralize communication, and provide a clear audit trail for all property related transactions. The system is structured to be useful for single landlords managing a few units as well as for larger agencies handling a diverse property portfolio.