Train knowledge. Handoff.
Train knowledge. Handoff.
Paperchat is an AI powered customer support platform that enables businesses to deploy a live chatbot trained on their own data. The chatbot can be customized using files, website content, knowledge bases, or natural language text, allowing it to understand a company’s products and services and provide intelligent responses to customer inquiries. The platform supports over 95 languages and can handle complex queries as well as informal remarks, responding in an appropriate manner. Paperchat includes advanced analytics for reviewing chatbot conversations, identifying trends, and uncovering common user queries to optimize performance. The tool offers no code integrations with popular platforms such as Shopify, Webflow, Wix, Framer, and WordPress with WooCommerce. It also includes an AI reply generator and CRM integrations. Users can connect Paperchat to their preferred no code platform to automate workflows without requiring programming skills. The service is designed to boost sales, save resources, and improve customer satisfaction by providing real time chat support with the option for human handover when needed. Typical use cases involve businesses that want to automate customer support on their website or ecommerce store. The workflow begins with training the chatbot on relevant business data, then embedding it into a website or integrating it with a supported platform. The chatbot engages customers in real time, and administrators can monitor conversations through the analytics dashboard. Paperchat provides a comprehensive FAQ section for common inquiries and offers personalized support for further assistance. The platform does not require users to have a website or an OpenAI API key, and it offers a free plan with no hidden costs, along with trial periods for paid plans.