
AI-First Platform for Food Business

AI-First Platform for Food Business
Ping2Dine is a web based ordering platform that enables users to find and order food from local establishments through WhatsApp, QR codes scanned at the table, or a web browser. The service does not require downloading a dedicated mobile app. Users can describe their food preferences to an AI assistant named Lina, which then searches across all participating venues on the platform to show available menu items and where they can be ordered. The platform supports 14 languages and functions worldwide. Key features include the ability to chat with Lina via WhatsApp to place orders, scanning a restaurant’s QR code at the table to view and order directly, and ordering ahead for lunch. The system also allows individual ordering with pooled delivery, where multiple separate orders can be delivered together. Users can save the web interface to their device’s home screen for quick access. Restaurants receive a custom QR code and a WhatsApp based ordering assistant at no commission, retaining the full payment amount. Additional restaurant tools include table specific QR codes and a kitchen dashboard for managing incoming orders. A typical workflow involves a user telling Lina what they crave through WhatsApp. The AI searches the platform’s restaurant database and returns options. The user then selects a venue and places the order, which can be fulfilled via delivery or pickup. At a physical restaurant, customers can scan the table QR code on their mobile browser to view the menu and submit orders directly to the kitchen. The service aims to streamline the ordering process by removing the need for a dedicated app and using widely available communication channels like WhatsApp and web browsers. It relies on an AI component to interpret user requests and match them with available menu items across the platform’s network of restaurants.