Rapid Feedback is a tool for local service businesses that helps them request Google reviews after completing a job. It sends each customer a short email from the business’s Gmail or Outlook address, with a link to provide feedback. Customers can answer with one tap on a page showing the business name, and each customer receives the business’s Google review link. Businesses can add a customer from a phone before leaving a job or when sending an invoice. If a customer reports a problem, they can send a private note, and the business receives an alert about a poor rating. Rapid Feedback can also send one automatic follow up if the customer does not respond. Customers do not need to download an app or create an account. The service offers a free trial for 90 days without requiring a credit card, followed by monthly pricing. Its email requests are sent through the business’s Gmail or Outlook address.