
Your Trusted and Reliable Partner

Your Trusted and Reliable Partner
Telgoo5 is a cloud-based business support system (BSS) and telecommunications billing platform designed for mobile virtual network operators (MVNOs), mobile operators, internet service providers (ISPs), fiber and broadband providers, managed service providers (MSPs), VoIP providers, and government entities. The platform provides a modular suite of tools for managing telecom operations, including omnichannel customer relationship management (CRM), billing, online charging, offline charging, and payment processing. It also includes modules for wholesale enablement, fraud management, equipment identity register (EIR), taxation and regulatory compliance, and device fulfillment with logistics and inventory management. The platform supports both prepaid and postpaid billing models, offering real-time convergent rating for voice, SMS, data, and events, with configurable rules for bundles and promotions. Additional capabilities include enterprise B2B billing, fiber and broadband service billing, hosted voice services, subscription management, and an AI revenue monetization engine. The system is multi-tenant and designed for scalability, with features for CDR management, quality of service (QoS) monitoring, and IoT/M2M support. Telgoo5 also provides end-to-end wholesale billing and settlement, as well as device financing and protection plan administration at checkout. Typical use cases involve launching and managing telecom services, automating customer lifecycle processes, simplifying the billing of devices, plans, and services, and navigating complex tax and regulatory requirements. The platform is modular, allowing operators to select and deploy only the components they need, and is intended to help clients bring services to market efficiently. Telgoo5 reports a Net Promoter Score of 88 in a recent market study, indicating high customer satisfaction among its operator and enterprise user base. The company has 20 years of experience in the telecommunications industry.