
Product testing with real users

Product testing with real users
Ai Yuva is a user testing service for websites, mobile apps, AI chatbots, and voice bots. It recruits users in Tier 2 and Tier 3 Indian cities to test products in Hindi, Hinglish, and local accents, using their own phones. The service is intended to help teams identify usability, language, trust, and access issues that may not appear in testing with colleagues or users in larger cities. Testing options include calls or chats with 20 users from Uttar Pradesh and Bihar for a voice or chat bot, a key flow test with 10 users, and a deeper test with 25 users across multiple cities and languages. AI Tool Check involves 10 users testing an AI product for accuracy, trust, and confusion. The service also offers a monthly retainer with two deep tests, a trend dashboard, and priority 48 hour slots. Reported results can include task success, understanding and trust scores, ranked fixes, translated user quotes, video highlights, and recordings linked to timestamps. The typical workflow begins when a client shares a product link, target user details, and a task to test. Ai Yuva recruits testers based on attributes such as city, language, age, phone, and shopping habits. Testers record their screens and voices while completing tasks and speaking their thoughts aloud. AI transcribes and groups issues, followed by human review, and the client receives a report with findings and suggested fixes. The website states that reports are delivered within 72 hours. Ai Yuva also offers a tester participation program for people aged 18 and over. Participants try apps, websites, or AI bots for 15 to 20 minutes, share their feedback in their own language, and are paid by UPI weekly. Testing is conducted on users’ own phones; the website specifically notes that device constraints such as small screens, limited storage, and slow mobile connections can affect product use.