
Answer live chat from Discord

Answer live chat from Discord
Deskcord is a live chat application designed for website owners, particularly independent developers and makers, who already use Discord as their primary communication platform. It enables visitors to send messages through a chat widget on a website, with each message automatically creating a dedicated thread in a specified Discord server. Replies from that thread are then displayed live in the website’s chat widget, allowing support teams or founders to answer questions directly from Discord without needing to switch between applications. The service is offered with a free tier that includes up to thirty conversations per month and requires no credit card to begin. The workflow involves three main steps. First, the Deskcord bot is invited to a Discord server and configured to route conversations to a chosen channel. Second, a small script tag is added to the website’s HTML, typically just before the closing body tag. This script can be placed manually or with the help of an AI assistant. Third, when a visitor sends a message, a thread is automatically opened in Discord, and any replies from that thread appear in the visitor’s chat window in real time. The tool supports sending screenshots and files in both directions, and the chat widget can be integrated with platforms such as Next.js, WordPress, Webflow, Shopify, or plain HTML. Deskcord positions itself as an alternative to live chat services like Crisp, Intercom, Zendesk, and HelpCrunch, but with a focus on leveraging Discord’s existing workflow for indie hackers and small teams. It does not require managing a separate dashboard or maintaining a dedicated support team. The launch of version 2 introduced a limited time pricing of $2.99 per month or $23.99 per year for ongoing subscriptions. The service is designed to be installed within approximately five minutes, and the thread based system ensures each visitor conversation remains organized and separate.